Tech-Enabled Operations
Digital Operation
for
Customer-Centric Journey
Deliver straight-through processing in real time
for a seamless customer experience and journey
Digital Operation
for
Customer-Centric Journey
Deliver straight-through processing in real time
for a seamless customer experience and journey
Connected Workplace of the Future
Technological democratization is making powerful tools, built for an outside-in approach, accessible to employees without requiring a high level of technical expertise. These tools come together to form a connected workplace that delivers a highly automated environment to provide a seamless customer journey and experience.
Connected Workplace of the Future
Technological democratization is making powerful tools, built for an outside-in approach, accessible to employees without requiring a high level of technical expertise. These tools come together to form a connected workplace that delivers a highly automated environment to provide a seamless customer journey and experience.
Connected Workplace Courses
CRM Management
Acquire the skills to implement and manage a CRM system to effectively streamline customer relationship management and optimise sales and marketing performance.
ERP Management
Acquire the skills to implement and manage an ERP system with a focus on sales, supply chain and finance business domains.
Webfront Solutions
Obtain the skills to build and optimise a website through analysing website traffic data, improving the UX/UI, conducting A/B testing, and implementing of transactional and conversational website features.
Advanced Certificate in Process Automation
Acquire the skills to develop, implement, and manage RPA solutions, low-code applications, and chatbots using Microsoft Power Platform.
Microsoft ERP Implementation
Acquire Enterprise Resource Planning (ERP)
applications skills and Customer Relationship Management (CRM)
applications skills.
Connected Workplace Courses
CRM Management
Acquire the skills to implement and manage a CRM system to effectively streamline customer relationship management and optimise sales and marketing performance.
ERP Management
Acquire the skills to implement and manage an ERP system with a focus on sales, supply chain and finance business domains.
Webfront Solutions
Obtain the skills to build and optimise a website through analysing website traffic data, improving the UX/UI, conducting A/B testing, and implementing of transactional and conversational website features.
Advanced Certificate in Process Automation
Acquire the skills to develop, implement, and manage RPA solutions, low-code applications, and chatbots using Microsoft Power Platform.